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Children's Waiting Room

The Alameda Superior Court is pleased to offer Children's Waiting Rooms (CWR) at multiple court locations. The Children’s Waiting Rooms are a free service for parents and guardians who have court business at the Hayward Hall of Justice, the Wiley W. Manuel Courthouse in Oakland, and the Juvenile Justice Center in San Leandro. The waiting rooms offer a safe place for your children to remain while you conduct your business at the Court. Please see the information below for details on the services provided by the Children's Waiting Room.

The Children’s Waiting Rooms are operated by Kidango. For more information on Kidango, please click here
 

CHILDREN'S WAITING ROOMS - LOCATIONS AND HOURS

Wiley W. Manuel Courthouse - Oakland

Located on the 3rd Floor
661 Washington Street
Oakland, CA 94607
Tel: (510) 627-4735

Monday through Thursday 8:00 AM – 4:30 PM
(Closed from 12:30 – 1:30 PM each day)
 
Friday 8:00 AM - 12:30 PM only
 

Hayward Hall of Justice

24405 Amador Street
Located on the 3rd Floor
Hayward, CA 94544
Tel: (510) 690-2749
 
Monday through Friday 8:00 AM – 4:30 PM
(Closed from 12:30 – 1:30 PM each day)
 

Juvenile Justice Center - San Leandro

2500 Fairmont Drive
Located on the right of the security checkpoint at the building entrance.
San Leandro, CA  94578
Tel: (510) 618-1164
 
Monday through Thursday 8:30 AM – 12:30 PM

About the Children's Waiting Room and Staff
Age-appropriate games, toys and projects are provided for children aged infant through 12 years. Light snacks are available. The staff at each location has many years of childcare experience and is trained in CPR and basic first aid. Please note that the waiting rooms only provide short-term care while parents remain within the court building.
Parents and guardians should allow at least ten minutes to complete the necessary paperwork.

How to Use the Children's Waiting Room
Simply complete the registration form upon arrival at the Children’s Waiting Room. Matching wristbands will be assigned to the parent registering as well as the child. The same person registering at the Children’s Waiting Room must return to sign out the child. Inform the Children’s Waiting Room staff where in the court building you can be reached and attend to your court business confident that your child is playing in a safe and friendly environment.

If the registering parent or guardian is unable to sign out the child from the Children’s Waiting Room, only the emergency contact person listed during registration may pick them up with proper identification.
Please note that the Children’s Waiting Rooms in Oakland and Hayward are closed to the public from 12:30 – 1:30 PM. Children may not be left at the Waiting Room at that time.

Who May Use the Children's Waiting Room
Any parent or guardian who has court business at the court facility where the Children’s Waiting Room is located including: defendants, witnesses, litigants, those with appearances before a judge, individuals filing papers, or those using Family Court services or the Family Law Facilitators Office. Infants are welcome at the Children’s Waiting Room as well as children up to age 12.
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